AVENTIV PRIVACY STATEMENT

Last Updated: June 2026

Aventiv Technologies™ is a diversified technology company that provides innovative solutions to customers in the corrections and government services sectors. Aventiv® is the parent company of Securus Technologies®, JPay®, and Securus Monitoring. This Privacy Statement explains how Aventiv Technologies, LLC (referred to herein as “Aventiv” or “we” or “us” or “our” to collectively include our family of brands, subsidiaries, and related entities when they specifically reference this Privacy Statement) collects, uses, discloses, and otherwise processes personal information (as defined below) in connection with our websites (the “Sites”) and other websites we own and operate that link to this Privacy Statement, and any other related content, platform, services, products, and functionality offered on or through our services (collectively, the “Services”).

Certain parts of this Privacy Statement, including Section 6 below, specifically apply to personal information collected, used, retained, or disclosed by Aventiv while acting in the capacity of a “data controller” or a “business”, as those terms are defined across data privacy laws throughout the United States and abroad, for the purposes and legal basis set out in further detail below. For example, when individuals access and use any one of our websites and we place cookies in their browser or when individuals create accounts within our platform/ portal and provide certain personal information (such as name and email address) that is used for authentication purposes, we act as a data controller.

Our services are provided pursuant to contracts with government agencies (our “Customers”) for professional use. In providing these services, we process personal information relating to consumers or end-users (“Customer Data”) on behalf of and at the direction of our Customers as a “data processor” or “service provider”. Section 8 of this Privacy Statement describes our role as a “data processor” or “service provider” in connection with our data processing activities. When collecting, using, and disclosing personal information for their own purposes, our Customers are responsible for making their own disclosures concerning the rights of individuals with respect to personal information and other information regarding data collection and use, in accordance with applicable law. If you are a consumer end-user of one of those parties or organizations, you should direct any privacy inquiries to the relevant party. You are also strongly encouraged to read our Biometric Policy in Section 14 below which sets forth the terms under which Aventiv collects Biometric Information (as defined below) as may be required by our Customers.

IMPORTANT: COMMUNICATIONS MADE THROUGH OUR SERVICES ARE RECORDED AND MAY BE PRESERVED, REVIEWED, MONITORED, INTERCEPTED, ACCESSED, AND DISCLOSED. IF YOU ARE INCARCERATED AND CHOOSE TO USE ANY OF THE AVENTIV SERVICES, YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT YOU DO NOT HAVE ANY EXPECTATION OF PRIVACY WITH RESPECT TO YOUR USE OF OUR SERVICES, INCLUDING WITHOUT LIMITATION, YOUR USE OF ANY COMMUNICATIONS SOLUTIONS THAT WE MAKE AVAILABLE. WHEN YOU USE OUR SERVICES, YOU CONSENT TO THE RECORDING OF YOUR COMMUNICATIONS, ACTIVITY AND DATA, AND TO YOUR COMMUNICATIONS, ACTIVITY AND DATA BEING PROVIDED TO THE FACILITY AND LAW ENFORCEMENT.

IF YOU ARE AN INCARCERATED PARTY OR ATTORNEY USING OUR SERVICES FOR LEGAL COMMUNICATIONS, DO NOT USE OUR SERVICES TO SEND WRITTEN ATTORNEY-CLIENT COMMUNICATIONS OR OTHER CONFIDENTIAL COMMUNICATIONS. YOU OR YOUR ATTORNEY SHOULD INSTEAD ASK FACILITY PERSONNEL HOW TO SCHEDULE A NON-RECORDED PHONE CALL OR VISIT.

1. What is Personal Information?

When we use the term “personal information” in this Privacy Statement, we mean information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, to an individual. The term does not include aggregated or deidentified information that is maintained in a form that is not reasonably capable of being associated with or linked to an individual and does not apply to other information that is excluded from privacy protections under applicable law.

The personal data we collect and the manner in which we use such data depends on how you interact with us, the Services you use, and the choices you make. We collect personal information about you from different sources and in various ways when you use our Services, including information collected automatically when you interact with our Services, directly from you, or about you from other sources and third parties.

2. Personal Information Collected from You

We, and providers working on our behalf, collect the following personal information you may submit to us when you access and use the Services:

• Identifiers and Contact Information, including first and last name, address. email address, phone number, Social Security Number, driver’s license number or other government ID.
• Demographic Information/Personal Characteristics, including age, date of birth, marital status, gender, occupation or job level, military or veteran status, or similar demographic details may be collected when you complete a survey, download a whitepaper, or as part of your registration details.
• Inquiry and Communications Information, including information provided in custom messages sent through the forms, recorded in chat messages, to our email addresses, or via phone. This also includes contact information provided on our Services or when you complete a survey or event registration.
• Account/Commercial Information, including first and last name, email address, customer ID, user ID (or equivalent unique identifier) and password, profile information, affiliations, account balances, payments, customer support, subscription, and purchase history, Services you have shown interest in, parties with whom you have transacted, the nature and purpose of your attempted and/or completed transactions, and any other information you provide to us. Please note we use a third-party provider to process payments on our behalf and do not accept payments directly through our Services.
• Biometric Data. Some of our Services collect and process biometric data to provide identity verification services. We collect, use, store, and destroy biometric data in accordance with applicable biometric privacy laws, including the Illinois Biometric Information Privacy Act (BIPA) and similar state laws. Please see our Biometric Policy (linked here) for more details regarding the collection, use, retention, and destruction schedule of such data.
• Sensitive Data, including government-issued identification numbers (e.g., Social Security numbers and driver’s license information), account log-in credentials, precise geolocation, sexual orientation, religious or philosophical beliefs, union membership, and information regarding race and ethnicity. Please refer to the U.S. State Privacy Rights Notice below for more information on our processing of Sensitive Personal Information and your rights.
• Financial and Payment Information, such as credit and debit card details, bank account information, type of payment, and purpose of payment, including via our third-party payment processor to facilitate online payments.
• Internet or other Service Usage Data, including your IP address, geolocation of your device, browser type, referring URLs (e.g., the website you visited before coming to our Website), domain names associated with your internet service provider, clickstream data, search history, click paths, statistics, and any other information regarding your interaction with our Services.
• Professional or Employment Information if you interact with us in an employment context, including personal information related to your application for employment, including address and contact information, professional role, title, prior employment and any other information you submit to us in that context.
• Audio or Visual Information, including recordings of customer service or support calls for quality assurance and internal training purposes, and photographs of yourself that you voluntarily consent to provide to us.
• Communication Information, including recordings of phone and tablet calls, video visits, and written communications you send and receive while using our Services.

3. Personal Information Automatically Collected

We, and our third-party providers, automatically collect information you provide to us as a data controller, including information about how you access and use the Services when you visit our Services, open our emails, or otherwise engage with us. We typically collect this information through our use of tracking technologies, including (i) cookies or small data files that are stored on an individual’s computer and (ii) other, related technologies, such as web beacons, pixels, embedded scripts, mobile SDKs, location-identifying technologies and logging technologies (collectively, “tracking technologies”) and we may use third-party providers or technologies to collect this information. Information we collect automatically about you may be combined with other personal information we collect directly from you or receive from other sources.

We, and our third-party providers, use tracking technologies to automatically collect usage and device information, such as:

• Information about the computer, tablet, smartphone or other device you use, such as your IP address, browser type, Internet service provider, device type/model/manufacturer, operating system, date and time stamp, and a unique ID that allows us to uniquely identify your browser, mobile device, or your account (including, for example, a persistent device identifier or an Ad ID), and other such information. We may also work with third-party partners to employ technologies, including the application of statistical modeling tools, which permit us to recognize and contact you across multiple devices.
• Information about the way you access and use our Services, for example, the site from which you came and the site to which you are going when you leave our Services, how frequently you access the Services, whether you open emails or click the links contained in emails, whether you access the services from multiple devices, and other browsing behavior and actions you take on the Sites. We may also record information you enter when you interact with our Services or engage in chat features through our Services.
• Information about how you use the Services, such as the pages you visit, the links you click, and other similar actions. We may also use third-party tools to collect information you provide to us or information about how you use the Services and may record your mouse movements, scrolling, clicks and keystroke activity on the Services and other browsing, search or purchasing behavior. These tools may also record information you enter when you interact with our Services or engage in chat features through our Services.
• Information about your location, such as general geographic location that we or our third-party providers may derive from your IP address.
• Analytics information. We may collect analytics data or use third-party analytics tools such as Google Analytics to help us measure traffic and usage trends for the services and to understand more about the demographics of our users. You can learn more about Google’s practices at http://www.google.com/policies/privacy/partners and view its opt-out options at https://tools.google.com/dlpage/gaoptout.

The information collected automatically through these tools allows us to improve your customer and end-user experience. For example, we may use this information to enhance and personalize your user experience, to monitor and improve our Services, and to improve the effectiveness of our Services, offers, advertising, communications, features such as live and automated chat and customer service. We and our third-party providers may also use cookies and tracking technologies for advertising purposes.

For more information about these practices and your choices regarding cookies, please see our Cookie Notice. To opt-out of targeted advertising cookies, you may send an email to privacy@aventiv.com and instruct us not to sell or share your personal information to adjust your targeting cookie preferences. You can also use the Global Privacy Control setting in a web browser or browser extensions (as described more fully in our Cookie Notice ). Depending on where you live, we may also provide you with a website cookie banner when you first visit our Site and you can manage your preferences from that banner. Finally, see our Cookie Notice for additional options offered by the organizations our advertising partners may participate in. These choices are specific to the device or browser you are using. If you access our Services from other devices or browsers, take these actions from those devices or browsers to ensure your choices apply to the data collected when you use them.

4. Information we infer, create, or generate.

We infer new information from other data we collect as a data controller, including using automated means to generate information about your likely preferences or other characteristics (“Inferences”). For example, we infer your general geographic location (such as city, state, and country) based on your IP address or your interests or preferences based on your browsing history on our Services.

When you are asked to provide personal information, you may decline, and you may use web browser or operating system controls to prevent certain types of automatic data collection. If, however, you choose not to provide or allow information that is necessary for certain services or features, those services or features may not be available or fully functional.

5. Sources of Personal Information

We obtain personal information from various sources in our role as both data controller or data processor, as applicable, which we may combine with personal information we collect automatically or directly from you.

We may receive the same categories of personal information which are described above from the following sources:

• You, Our Customers, and Other Users or Individuals who Interact with our Services: We may receive your information from you, our Customers, and other users or other individuals who interact with our Services. (Controller & Processor)
• Business Partners: We may receive your information from our business partners. (Controller & Processor)
• Correctional Facilities Where We Provide Services as a Government Processor: We collect data from the use of various technologies deployed in government agencies. (Processor)
• Social Media: When an individual interacts with our Services through various social media networks, such as when someone “Likes” us on Facebook or follows us or shares our content on Google, Facebook, Twitter, or other social networks, we may receive some information about individuals that they permit the social network to share with third parties. The data we receive is dependent upon an individual’s privacy settings with the social network, and including, but not limited to, your profile information, profile picture, gender, username, user ID associated with your social media account, age range, language, country, and any other information you permit the social network to share with third parties. Individuals should always review and, if necessary, adjust their privacy settings on third-party websites and social media networks and services before sharing information and/or linking or connecting them to other services. (Controller)
• Service Providers: Our service providers that perform services on our behalf, such as cloud-hosting services, payment processors, web and mobile analytics providers, online chat and other communications providers, collect personal information when you engage with them and often share some or all of this information with us. In addition, from time to time, when you engage in the chat, we will collect and share certain information (such as personal identifiers, usage information, and message content) to provide you with customer service and technical support enabled by the chat tool. We record this information and share it with our vendors to provide you with Services. These vendors may use automated systems which employ machine learning to record and process your personal information. Additionally, we may, from time to time, supplement the information we collect with information from third parties. (Controller & Processor)
• Affiliates and Related Entities: We may receive personal information from our affiliates and related entities that are part of the Aventiv family. (Controller & Processor)
• Government and Public Sources: We collect personal and other information provided or otherwise made available to us by government agencies, including information regarding an incarcerated person’s incarceration, release, and supervision, and interactions between people who are incarcerated and not incarcerated. If you are registered for an account or provide information on or through our Services as related to your incarceration, release from incarceration, or other supervision by a government agency, we may collect information regarding your incarceration, release, and supervision, including your location (including precise geolocation), location history, projected date of release from incarceration or supervision, court appearance dates, details and reports related to your incarceration, information related to alcohol consumption for the purposes of alcohol monitoring, information about medical appointments and health information, and other information required by our correctional facility and law enforcement customers. (Processor)
• Information Providers: We may, from time to time, obtain information from third-party information providers to correct or supplement personal information we collect. (Controller & Processor)
• Other Sources: We may also collect personal information about individuals that we do not otherwise have from, for example, publicly available sources, third-party data providers, brand partnerships, or through transactions such as mergers and acquisitions. (Controller & Processor)

6. Our Use of Personal Information as a Data Controller

We may use personal information we collect to:

• Provide, deliver, and analyze certain of the Services you have requested, provide you with information related to such Services or that you have otherwise requested, and process transactions, including providing you with a white paper or an online product demonstration you have requested;
• Manage our organization and its day-to-day business operations;
• Verify your identity and authorization to use our Services, when you contact us or access our Services;
• Create and manage user accounts;
• Allow you to activate certain Services;
• Register you for and provide you access to events and webcasts;
• Communicate with you, including via email, social media, our online live chat or automated chat, and/or telephone calls;
• Send you surveys about our organization, organizations we partner with, and the Services and analyze the responses;
• For marketing and advertising purposes, including to offer you through email, direct mail, or phone information and updates on products or services we think that you may be interested in (where applicable, we may send you marketing messages if we have your consent) and to display advertising to you (including targeted advertising, as described in the Control Over Your Information section);
• Administer, improve and personalize our Services, including by confirming their relevant customer or user information when they return to our Services;
• Identify and analyze how individuals use our Services;
• Conduct research and analytics on our Customer and user base and our Services;
• Improve and customize our Services to address the needs and interests of our user base and other individuals with whom we interact;
• Test, enhance, update, audit and monitor the Services, or diagnose or fix problems related to our Services;
• Help maintain the safety, security and integrity of our property and Services, technology assets, and business;
• To enforce our Terms of Use, to resolve disputes, to carry out our obligations and enforce our rights, and to protect our business interests and the interests and rights of third parties;
• Prevent, investigate, or provide notice of fraud or unlawful or criminal activity;
• Comply with contractual and legal obligations and requirements;
• To fulfill any other purpose for which you provide personal information to us as a data controller; and
• For any other lawful purpose, or other purpose to which you consent.

Where you choose to contact us, we may need additional information to fulfill the request or respond to inquiries. We may provide you with additional privacy-related information where the scope of the inquiry/request and/or personal information we require falls outside the scope of this Privacy Statement. In that case, the additional privacy notice will govern how we may process the information provided at that time.

7. Our Disclosure of Personal Information as a Controller

We may disclose, share, transmit, grant access to, make available, and provide personal information with and to internal and external recipients, as follows:

• Aventiv Companies: We may share personal information with other companies owned or controlled by Aventiv, and other companies owned by or under common ownership as Aventiv, which also includes our subsidiaries (i.e., any organization we own or control) or our ultimate owners, ultimate holding company (i.e., any organization that owns or controls us) and any subsidiaries it owns, particularly when we collaborate in providing the Services.
• Customers: As mentioned above, when our Customers use our Services, we may share data with our customers which may include your information.
• Survey Providers: We share personal information with third parties who assist us in delivering our survey offerings and processing the responses.
• Marketing Providers: We coordinate and share personal information with our marketing providers to communicate with individuals about the Services we make available.
• Customer Service and Communication Providers: We share personal information with third parties who assist us in providing our customer services and facilitating our communications with individuals that submit inquiries.
• Other Service Providers: In addition to the third parties identified above, we engage other third-party service providers that perform business or operational services for us or on our behalf, such as website hosting, infrastructure provisioning, IT services, analytics services, chat functionality services, employment application-related services, payment processing services, and administrative services.
• Business Partners: We enter into certain select marketing relationships with companies that provide products or services that we believe may be of interest to users of the Services. We will share personal information, or any information collected through the Services with those marketing partners in order to help them send you information that we believe will be of interest to you.
• Your Employer / Company: If you interact with our Services through your employer or company, we may disclose your information to your employer or company, including another representative of your employer or company.
• Business Transaction or Reorganization: We may take part in or be involved with a corporate business transaction, such as a merger, acquisition, joint venture, or financing or sale of company assets. We may disclose personal information to a third party during negotiation of, in connection with or as an asset in such a corporate business transaction. Personal information may also be disclosed in the event of insolvency, bankruptcy, or receivership.
• Legal Obligations and Rights: We may disclose personal information to third parties, such as legal advisors and government agencies:
• in connection with the establishment, exercise, or defense of legal claims;
• to comply with laws or to respond to lawful requests and legal process;
• to protect our rights and property and the rights and property of others, including to enforce our agreements and policies;
• to detect, suppress, or prevent fraud;
• to protect the health and safety of us and others; or
• as otherwise required by applicable law.
• With Your Consent: We may disclose personal information about an individual to certain other third parties or publicly with their consent or direction.

8. Our Processing of Personal Data as a Data Processor

As described above, we also process personal information as a data processor in accordance with our agreements with government agencies (the “Government Contracts”). Under these circumstances, our Customers, the government agencies, are the data controllers. The subject matter and details of our processing of personal data will be as described in each of our Government Contracts and as directed by our Customers. At all times, the processing of personal data will comply with applicable privacy laws.

Where Aventiv processes personal information on behalf of a Customer and receives individual requests regarding the personal information use or disclosure relating to an end user (e.g., incarcerated persons), Aventiv will work with the Customer to comply with applicable law and our obligations under the corresponding Government Contract. The foregoing includes, without limitation, data subject access requests (“DSAR”) submitted to Aventiv, which will be referred to the corresponding Customer for guidance and instructions. If requested to remove personal information, we will respond to the requesting party within a reasonable timeframe.

Any personal information processed by Aventiv in connection with or arising from a Government Contract may be disclosed by Aventiv in accordance with the terms of such agreement.

You may submit a DSAR to us by completing the form linked here.

9. Control Over Your Information

You may control your information in the following ways:

• Browser or Platform Controls. Your browser or device may have controls that determine what information we and other websites collect, usually via a “Settings” menu on your device. For instance, you can withdraw permission for the Services to access your network devices and geolocation and to integrate with your other applications. Please see our Cookie Notice for more information on how to manage your privacy choices on your browser or device. These choices are specific to the device or browser you are using. If you access our Sites and Services from other devices or browsers, take these actions from those devices or browsers to ensure your choices apply to the personal information collected when you use them.
• Targeted Advertising. Please see our Cookie Notice for more information on how to manage your privacy choices with respect to personal information collected and used by cookies and similar technologies.
• Email Communications Preferences. You can stop receiving promotional email communications from us by clicking on the “unsubscribe” link provided in such communications. You may not opt-out of Services-related communications (e.g., account verification, transactional communications, changes/updates to features of the Services, technical and security notices).
• Push Notifications. You can stop receiving push notifications from us by changing your preferences via your device’s Settings menu.
• Modifying or Deleting Your Information. If you have any questions about reviewing, modifying, or deleting your information, you can contact us directly at privacy@aventiv.com. We may not be able to modify or delete your information in all circumstances.

10. Your Rights in Respect of Your Personal Information

In accordance with applicable privacy laws, you may have the following rights in respect of your personal information that we’re processing as a data controller:

• Right of access. You have the right to obtain:
• confirmation of whether, and where, we are processing your personal information;
• information about the categories of personal information we are processing, the purposes for which we process your personal information, and information as to how we determine applicable retention periods;
• information about the categories of recipients with whom we may share your personal information; and
• a copy of the personal information we hold about you.
• Right of portability. You have the right, in certain circumstances, to receive a copy of the personal information you have provided to us in a structured, commonly used, machine-readable format that supports re-use, or to request the transfer of your personal information to another person.
• Right to rectification. You have the right to obtain rectification of any inaccurate or incomplete personal information we hold about you without undue delay.
• Right to erasure. You have the right, in some circumstances, to require us to erase your personal information without undue delay if the continued processing of that personal information is not justified.
• Right to restriction. You have the right, in some circumstances, to require us to limit the purposes for which we process your personal information if the continued processing of the personal information in this way is not justified, such as where the accuracy of the personal information is contested by you.
• Right to withdraw consent. If you have provided consent for the processing of your personal information, you have the right to withdraw your consent. If you withdraw your consent, this will not affect the lawfulness of our use of your personal information before your withdrawal.

NOTE: IN THE CASE OF PERSONAL INFORMATION THAT WE PROCESS ON BEHALF OF OUR CUSTOMERS IN THE CAPACITY OF A ‘DATA PROCESSOR’, YOU WILL BE REQUIRED TO SUBMIT YOUR INQUIRY OR REQUEST TO THE APPLICABLE GOVERNMENT AGENCY THAT HAS INSTRUCTED US TO PROCESS YOUR PERSONAL INFORMATION. THIS IS GENERALLY THE AGENCY AT WHICH YOU AND/OR YOUR INCARCERATED CONTACT WERE INCARCERATED OR USED OUR SERVICES TO TRANSACT WITH SOMEONE WHO WAS INCARCERATED. WE WILL NOT BE PERMITTED TO MAKE ANY CHANGES, DISCLOSURES OR DELETIONS TO ANY OF THE PERSONAL INFORMATION THAT HAS BEEN PROCESSED BY US AS A ‘DATA PROCESSOR’ UNLESS WE ARE GIVEN STRICT INSTRUCTIONS TO DO SO BY OUR CUSTOMER.

11. Data Retention

We store the personal information we collect about you for no longer than necessary for the purposes set out in this Privacy Statement, and in accordance with our legal obligations and legitimate business interests. The criteria used to determine the period for which personal data about you will be retained varies depending on the legal basis under which we process the personal data. For example:

• Contract. Where we are processing personal data based on contract, we generally will retain your personal data for the timeframe set forth in the contract or the period of time that is necessary to comply with law or that represents the statute of limitations for legal claims that could arise from our contractual relationship.
• Legitimate Interests. Where we are processing personal data based on our legitimate interests, we generally will retain such information for a reasonable period of time based on the particular interest, taking into account your fundamental interests and your rights and freedoms.
• Consent. Where we are processing personal data based on your consent, we generally will retain your personal data until you withdraw your consent, or otherwise for the period of time necessary to fulfill the underlying agreement or provide you with the applicable service for which we process that personal data.
• Legal Obligation. Where we are processing personal data based on a legal obligation, we generally will retain your personal data for the period of time necessary to fulfill the legal obligation.
• Legal Claim. We may need to apply a “legal hold” that retains information beyond our typical retention period where we face threat of legal claim or intent to establish a claim. In that case, we will retain the information until the hold is removed, which typically means the claim or threat of claim has been resolved.

We also consider the volume, nature, and sensitivity of your personal information, as well as any potential risk of harm from unauthorized use or disclosure of that personal information.

12. Third Party Services

We may use Third Party Services (as defined below) to operate, maintain, and manage our Services and to provide services and support.

The Services have functionality that allows certain kinds of interactions with Third-Party Services (each, a “Third-Party Service”). By using a Third-Party Service, the third party provider may collect and send us personal information about you. If you use Third-Party Services, information you post or provide access to may be publicly displayed on the Services and/or by the Third-Party Service that you use, depending on your privacy settings on each. Similarly, if you post information on a Third-Party Service that references the Services (e.g., by using a hashtag associated with us in a tweet or status update), your post may be used on or in connection with the Services or otherwise by us. Also, both we and the third-party service provider may have access to certain information about you and your use of the Services and any Third-Party Service.

Third-Party Service providers may use their own cookies, web beacons, and other tracking technologies to independently, collect information about you, including Third-Party Services to which you are directed from the Services, including where you click a link and leave the Services entirely. There are certain websites and other Third-Party Services to which we may link from the Services, which are third-party websites using our name under license but with their own terms and policies (except where we have explicitly linked to this Privacy Statement).

We are not responsible for the policies or business practices of Third-Party Service providers, including how they collect, use, or share your information, including through tracking technologies that collect information regarding your visit to the Services as well as after your visit is over. These Third-Party Services may have their own terms of service, privacy policies or other policies, for which they may request your agreement. Be sure to review any available policies before submitting any Personal Information to or otherwise interacting with any Third-Party Services.

13. Artificial Intelligence, Machine Learning and other Automated Technologies

In our capacity as both data controller and data processor, we may use artificial intelligence, machine learning, automated systems, and similar technologies (“AI Technologies”) to support, operate, protect, analyze, improve, and develop our Services, including to provide customer service and technical support, verify information, maintain and secure accounts, detect and prevent fraud or misuse, monitor compliance with applicable terms and policies, troubleshoot issues, improve Service functionality, and conduct internal research and development. AI Technologies may process personal information that we collect or receive in connection with the Services, including identifiers, account and transaction information, Service usage information, communications information, audiovisual information, geolocation data, biometric data, sensitive personal information, and inferences drawn from personal information, depending on the Services you use and the context in which the information is collected.

We may use AI Technologies to help us generate, classify, summarize, search, analyze, or otherwise process information in order to provide and improve the Services, support customer and technical service interactions, enhance security and reliability, identify potentially fraudulent, abusive, unsafe, or unlawful activity, and support our contractual obligations to our customers. Where we provide Services to government agencies as a data processor, personal information and other data may be accessed, stored, monitored, searched, analyzed, disclosed, and transferred in accordance with applicable law and our contractual obligations to those entities.

As part of our enterprise recruitment process, we may use AI-enabled technologies to assist in screening, assessing, and managing candidate applications. These tools help improve efficiency and consistency but are not the sole basis for employment decisions. Human review remains a component of the decision-making process. Candidate personal data used in connection with AI-assisted processing is handled in accordance with applicable data protection laws and our privacy practices, including without limitation, obtaining affirmative consents from candidates as and when required by applicable law.

We may use vendors and other service providers that use AI Technologies to provide services on our behalf, including customer service tools, technical support tools, analytics services, security tools, hosting services, and other operational technologies. For example, if you use a chat or similar support feature, the information you provide through that feature may be recorded, processed, and shared with our vendors so that we can provide customer service and technical support, and those vendors may use automated systems that employ machine learning to process that information.

We may use de-identified, aggregated, or otherwise non-identifying information to train, test, evaluate, improve, or develop AI Technologies and other features, products, and services. We will not attempt to reidentify information that we maintain as deidentified, and we take reasonable measures designed to ensure that deidentified information cannot reasonably be associated with a consumer or household. We also contractually obligate recipients of deidentified information not to reidentify that information where required by applicable law.

We do not use AI Technologies to make decisions that produce legal or similarly significant effects concerning end users unless we provide any notice, consent, opt-out, appeal, or other rights required by applicable law. If we materially change our use of AI Technologies or begin using AI Technologies for automated decision-making or profiling that is subject to consumer rights under applicable privacy laws, we will update this Privacy Statement and provide any required notices and rights.

Where required by applicable law, we will obtain your consent before using personal information, including sensitive personal information, with AI Technologies for a purpose that is materially different from the purpose for which the information was originally collected. We do not sell or share sensitive personal information and we do not knowingly sell, share, or process for targeted advertising the personal information of consumers under the age of 16.

14. Biometric Policy

This section describes how Aventiv collects and uses Biometric Information (as defined below) in connection with our Identity Verification Features (as defined below). Aventiv together with our service providers collect and use various forms of Biometric Information that may be necessary to verify your identity and provide our services.

By using our services which incorporate the Identity Verification Features, you must first agree to our Terms of Use and this Privacy Statement.

As described in this Privacy Statement, Aventiv provides different products and services to government agencies. For most services, government agencies are our customers and we process personal information on their behalf as a data processor (“Government Processor”).

Identity Verification Features Overview: Many of our services incorporate identity verification features which utilize the microphone or camera or both, depending on the Service, on the device that you are using (the “Identity Verification Features”). The Biometric Information that is collected via any of the Identity Verification Features is then used by Aventiv to verify your identity and secure our services.

• Definition of Biometric Information: As used in this Privacy Statement, “Biometric Information” means any information, regardless of how it is captured, converted, stored or shared, based on one or more of an individual’s biometric identifiers, including a retina or iris scan, fingerprint, voiceprint, hand scan or facial geometry.
• Identity Verification Features Consent: When you consent to Aventiv’s use of your Biometric Information, you are consenting to Aventiv’s (and its authorized service provider’s) collection, storage and use of voiceprints and other forms of Biometric Information which may be necessary to provide Aventiv’s services and accomplish the purposes stated in this Section.
• Disclosure of Biometric Information: Except as required by law or where we act as a Government Processor, your Biometric Information is accessible only to Aventiv and our service providers processing data on our behalf. We do not sell, lease, trade, or otherwise profit from Biometric Information. We may disclose your Biometric Information if:
• we are providing services as a Government Processor;
• you or your authorized representative consents to the disclosure;
• the disclosure is required pursuant to a valid warrant, subpoena, or other legal process.

Secure Storage: Aventiv protects your Biometric Information using a reasonable standard of care at least as protective as the standard used for other confidential and sensitive personal information in its possession or under its control.

Retention/Destruction: Aventiv retains and will permanently destroy your Biometric Information consistent with the direction of the government agencies for which the data is collected.

For questions about this Notice, please contact us via e-mail at privacy@aventiv.com or by mail at:

Attn: Director of Compliance

Aventiv Technologies, LLC

5360 Legacy Drive

Plano, Texas 75024

15. Security

We implement appropriate technical and organizational measures to protect your personal information against accidental or unlawful access, destruction, loss, alteration, or damage. Please note that emails sent over the Internet may not be secure and should not be used to communicate confidential and/or sensitive personal information to us.

When you make a payment through the Services using your credit card or debit card, we use methods designed to keep your payment card information secure that comply with Payment Card Industry Data Security Standards (“PCI DSS”).

Although we have implemented security measures and strive to protect your personal information, we cannot guarantee the security of personal information you transmit to us, particularly any information you send to us over the Internet when using email or other means of transmission.

16. Processing Personal Information in the US or Abroad

We are based in the U.S. and the personal information we and our vendors collect via the Services is governed by U.S. federal and state laws and regulations. We reserve the right to process your personal information abroad.

If you are accessing our Services from outside of the U.S., please be aware that information collected through the Services may be transferred to, processed, stored, and used in the U.S. Data protection laws in the U.S. may differ from those of your country of residence. Your use of the Services, or provision of any information, constitutes your acknowledgement of the transfer to and from, processing, usage, sharing, and storage of your information, including personal information, in the U.S. (and potentially other territories worldwide) as set forth in this Privacy Statement.

17. Children’s Personal Information

Our Sites and Services are not directed to, and we do not intend to, or knowingly, collect or solicit personal information from children under the age of 16 as a data controller. If an individual is under the age of 16, they should not use our Sites and Services or otherwise provide us with any personal information either directly or by other means. If a child under the age of 16 has provided personal information to us, we encourage the child’s parent or guardian to contact us to request that we remove the personal information from our systems. If we learn that any personal information we collect as a data controller has been provided by a child under the age of 16, we will promptly delete that personal information. If, however, we collect personal information by a child under the age of 16 as a data processor, we will comply with the instructions provided to us by our corresponding Customer in respect of such information.

18. Links to Third Party Websites or Services

Our Sites and Services may include links to third-party websites, plug-ins, and applications. Except where we post, link to or expressly adopt or refer to this Privacy Statement, this Privacy Statement does not apply to, and we are not responsible for, any personal information practices of third-party websites and online services or the practices of other third parties. To learn about the personal information practices of third parties, please visit their respective privacy notices.

19. Updates to This Privacy Statement

We will update this Privacy Statement from time to time in our sole discretion. When we make changes to this Privacy Statement, we will change the date at the beginning of this Privacy Statement. If we make material changes to this Privacy Statement, we will notify individuals by email to their registered email address, by prominent posting on our Services, or through other appropriate communication channels. All changes shall be effective from the date of publication unless otherwise provided.

20. Contact Us

All general questions and comments about this Privacy Statement or other privacy-related matters, may be directed by email to privacy@aventiv.com.

How to contact our Data Protection Officer (DPO) / Privacy Officer:

If you wish to make a complaint about how we have handled your personal information, please contact our Data Security Team via e-mail at privacy@aventiv.com or by mail at:

Attn: Director of Compliance

Aventiv Technologies, LLC

5360 Legacy Drive

Plano, Texas 75024

21. Dispute Resolution and Arbitration

THE DISPUTE RESOLUTION AND ARBITRATION AGREEMENT, WAIVER OF RIGHT TO BRING CLASS ACTION AND REPRESENTATIVE CLAIMS, AND GOVERNING LAW AND CHOICE OF LAW/VENUE PROVISIONS SET FORTH IN OUR TERMS OF USE ARE EXPRESSLY INCORPORATED HEREIN BY REFERENCE AND EQUALLY APPLY TO ANY DISPUTES (PAST, PRESENT, OR FUTURE) ARISING UNDER OR RELATED TO THIS PRIVACY STATEMENT.

22. ADDITIONAL U.S. STATE PRIVACY DISCLOSURES

SCOPE OF NOTICE

These Additional U.S. State Privacy Disclosures (“U.S. Disclosures”) supplement the information contained in our Privacy Statement by providing additional information about our personal information controller processing practices relating to individual residents of these States. For a detailed description of how we collect, use, disclose, and otherwise process personal information in connection with our services, please visit our Privacy Statement. Unless otherwise expressly stated, all terms defined in our Privacy Statement retain the same meaning in these U.S. Disclosures.

For the purposes of these U.S. Disclosures, personal information does not include publicly available information or deidentified, aggregated or anonymized information that is maintained in a form that is not capable of being associated with or linked to you.

When we use the term “personal information” in these U.S. Disclosures, we mean information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household.

California Notices and Rights

The California Consumer Privacy Act of 2018 (as amended), and its implementing regulations (“CCPA”), requires certain notices and provides specific rights to California residents, which are detailed below. This California Notice of Collection and Privacy Supplement is applicable only to California residents. If you are not a California resident these CA Notices and Rights do not apply to you.

Notice at Collection

At or before the time of collection of your personal information, you have a right to receive notice of our practices. We provide this notice through our Privacy Statement, including this CA Supplement. The notice includes the categories of personal information and sensitive personal information we may collect, the purposes for which such information is collected or used, whether such information is “sold or shared” as defined under California law and how long such information is retained.

COLLECTION AND USE OF PERSONAL INFORMATION

We collect personal information from and about consumers for a variety of purposes. To learn more about the types of personal information we collect, the sources from which we collect or receive personal information, and the purposes for which we use this information, please refer to the Our Collection of Personal Information and Our Use of Personal Information sections of our Privacy Statement.

In the last 12 months, we have collected the following categories of personal information:

• Identifiers, such as your username and email address;
• California Customer Records (Cal. Civ. Code § 1798.80(e)), such as your log-in credentials and phone number;
• Commercial Information, such as products and services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies;
• Internet/Network Information, such as device information, logs and analytics data;
• Geolocation Data, such as your approximate location based upon your IP address;
• Sensory Information, such as recordings of any phone or video calls between you and Aventiv;
• Professional/Employment Information, such as job title and company;
• Other Personal Information, including information you submit into the feedback forms and any communications between you and Aventiv, including the content of any messages in our live or automated online chat functionality, as well as information we receive from social networking sites; and
• Inferences, such as information generated from your use of the Sites and Services reflecting user or customer predictions about your interests and preferences, characteristics, predispositions, behaviors, and attitudes.

We collect this information from a variety of sources, including: directly from you, from your employer or organization, from our customers and other users, from our business partners and affiliates, from your browser or device when you use our Sites and Services, or from third parties that you permit to share information with us. Please see the Our Collection of Personal Information section of the Privacy Statement for more information about the sources of personal information we collect.

Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request’s receipt. However, if you specifically request disclosure beyond such 12-month period, we will process your request with respect to Personal Information we have collected during the time period you specify, provided that (a) the earliest date that your request may apply to is January 1, 2022, and (b) processing your request does not require disproportionate effort.

DISCLOSURE OF PERSONAL INFORMATION

We disclose personal information with other parties for our business purposes. While we generally do not engage in the sale of personal information for monetary or other valuable consideration that we obtain from you via our Services, there may be limited circumstances where we disclose personal information with third parties through the Services in a way that may be considered a “sale” under the CCPA or other similar laws (e.g., for cross-context behavioral advertising purposes where no money is exchanged). As explained in the Do Not Sell or Share my Personal Information section of this CA Notice, you may opt out of such disclosures of your personal information.

The categories of third parties to whom we sell or disclose your personal information for a business purpose may include: (i) other brands and affiliates in our family of companies; (ii) our service providers and advisors; (iii) marketing and strategic partners; and (iv) analytics providers.

IN THE PREVIOUS 12 MONTHS, WE HAVE NOT SOLD ANY PERSONAL INFORMATION.

SENSITIVE PERSONAL INFORMATION

In the last 12 months, we have collected the following categories of sensitive personal information:

Account log-in or credentials in combination with any required security or access code, password, or credentials allowing access to your Aventiv account.

Aventiv uses or discloses sensitive personal information for the following purposes, where such use or disclosure is necessary and proportionate for those purposes: for performing services you have requested, operation of our website, for detecting security incidents, fraud and other illegal actions, to perform services on behalf of the business (where the sensitive information is reasonably necessary and proportionate for this purpose).

We do not use or disclose sensitive personal information to infer characteristics or for purposes that require offering the ‘Right to Limit.’ If our practices change, we will provide a ‘Limit the Use of My Sensitive Personal Information’ link.

YOUR PRIVACY RIGHTS

As a resident of California as well as other states that have adopted privacy laws and regulations to which Aventiv is subject, you can exercise the following rights in relation to the personal information that we have collected about you (subject to certain limitations at law):

The Right to Know

You have the right to confirm whether we are processing personal information about you, including:

• The categories of personal information we have collected about you;
• The categories of sources of the personal information;
• The categories of personal information that we have disclosed to third parties for a business purpose, and the categories of recipients to whom this information was disclosed;
• The categories of personal information we have sold about you (if any), and the categories of third parties to whom the information was sold;
• The business or commercial purposes for collecting or, if applicable, selling the personal information; and
• The categories of personal information shared for cross-context behavioral advertising purposes (if any), and the categories of recipients to whom the personal information were disclosed for those purposes.

Please note that we have provided much of this information to you in this Privacy Statement.

Right to Notice

You have a right to receive notice of our personal information collection, use, retention, and disclosure practices at or before collection of personal information.

The Right to Access

Right to access the personal information collected by a business about you, in a portable and usable format.

To make a request to access your personal information, please submit requests as described in the How to Exercise Your Consumer Privacy Rights section below.

The Right to Request Deletion

You have the right to request the deletion of personal information we have collected from you, subject to certain exceptions.

The Right to Opt Out of the Sale or Sharing of Personal Information

You have the right to direct us not to sell personal information we have collected about you to third parties now or in the future, or “share” your personal information to third parties for cross-context behavioral advertising purposes.

Please see the “Do Not Sell or Share My Personal Information” Section for more details on our personal information practices regarding the sale or sharing for cross context behavioral advertising. You can find out more about how to opt out in the section titled “How to Exercise Your Rights”.

If you are under the age of 16, you have the right to opt in, or to have a parent or guardian opt in on your behalf, to such sales.

We do not knowingly sell or share the personal information of minors under 16 years of age.

The Right to Request Correction / Rectification

You have the right to request that we correct / rectify inaccuracies in your personal information, taking into account the information's nature and processing purpose.

Right to Limit Use and Disclosure of Sensitive Personal Information

You have a right to limit our use of sensitive personal information for any purposes other than to provide the services or goods you request or as otherwise permitted by law.

Note that we do not use sensitive personal information for any such additional purposes.

Right to Non-Discrimination

You have a right to not be discriminated against for exercising your privacy rights.

“Shine the Light”

California residents who have an established business relationship with us have rights to know how their information is disclosed to third parties for their direct marketing purposes under California’s “Shine the Light” law (Civ. Code §1798.83).

We do not disclose a customer’s personal information to third parties for the third parties’ direct marketing purposes unless the customer first affirmatively agrees to such disclosure.

Right to Opt-Out from and Access Automated Decision Making Tools

You have the right to opt-out from our use of “automated decision-making tools” (or “ADMT”) when we use ADMT to make a significant decision, subject to certain exceptions, including providing a right to appeal to a human reviewer. When we use ADMT for significant decisions, you also have the right to request access to information about our use of ADMT for significant decisions. Please note, at this time we do not use ADMT to make significant decisions.

Please note, we do not engage in profiling in furtherance of decisions that produce legal or similarly significant effects concerning a consumer.

APPEALING PRIVACY RIGHTS DECISIONS

Depending on your state of residency, you may be able to appeal a decision we have made in connection with your privacy rights request. Please submit all appeals requests by replying to the communication resolving your original request or emailing us at privacy@aventiv.com. If we deny your appeal, we will provide you with information about how to contact your state’s attorney general or other applicable regulatory authority to file a complaint, as required by applicable U.S. state privacy laws.

HOW TO EXERCISE YOUR CONSUMER RIGHTS

To Exercise Your Right to Access, Right to Know, Right to Deletion, or Right to Correction of Your Personal Information

To exercise your Right to Access, Right to Know, your Right to Request Deletion or Correction, please submit a DSAR to us by completing the form linked here.

Before processing your request, we will need to verify your identity and confirm your residency (e.g., state, province, country). To verify your identity, we will generally either require the successful authentication of your account, or the matching of sufficient information you provide us to the information we maintain about you in our systems. This process may require us to request additional personal information from you, including, but not limited to, your first name, last name, email address, phone number, state/province/country of residence, and/or country. During verification, we will only request the minimum personal information necessary to correctly identify you for the purpose of fulfilling your request.

In certain circumstances, we may decline a request to exercise the rights described above, particularly where we are unable to verify your identity or locate your information in our systems. If we are unable to comply with all or a portion of your request, we will explain the reasons for declining to comply with your request.

To Exercise Your Right to Opt-Out of the Sale or “Sharing” of Your Personal Information

You (or an agent on your behalf) also may exercise your right to opt-out the sale of your personal information to third parties, or your right to opt-out of “sharing” your personal information with third parties for cross-context behavioral advertising, now or in the future. You do not need to create an account with us to exercise your Right to Opt-Out.

To opt out of cookies and tracking technologies on our Sites, you may send an email to privacy@aventiv.com or by visiting our homepage’s cookie banner and open the “Cookie Settings” link to visit the “Privacy Preference Center” where you can select your preferences and opt out of our use of cookie and tracking information. You can also use the Global Privacy Control setting in a web browser or browser extensions (as described more fully in our Cookie Notice ).

To learn more about online advertising and other tracking technologies and what choices you have regarding their use, you may opt out of certain interest-based advertising, across our Sites and Services and other websites on the Internet, by using the following resources:

(i) You may opt-out of tracking and receiving tailored advertisements on your mobile device by some mobile advertising companies and other similar entities by downloading the App Choices app at privacy.daadev.org/appchoices-ccpa or use the DAA’s CCPA App-based Opt-Out Tool.

(ii) You may opt-out of receiving permissible targeted advertisements by using the NAI Opt-out tool available at optout.networkadvertising.org or visiting About Ads.

Please note that we do not maintain or control any third party opt-out mechanisms and are not responsible for their operation.

These choices are specific to the device or browser you are using. If you access our Sites and Services from other devices or browsers, take these actions from those devices or browsers to ensure your choices apply to the data collected when you use them.

If you have any issues or concerns regarding how to exercise your opt out from the sale or sharing of personal information, please contact us by sending an email to privacy@aventiv.com with the subject line, “Consumer Rights Request”

Learn more about your rights regarding sharing of your personal information via cookies and automated technologies, below under the DO NOT SELL OR SHARE MY PERSONAL INFORMATION section below and in our Cookie Notice.

To Exercise Your “Shine the Light” Rights

The California Shine the Light Law permits you the right to opt out of the disclosure of personal information to third parties for their direct marketing purposes during the immediately preceding calendar year.

To opt out of having your information shared under Shine the Light, you may send us an email at privacy@aventiv.com to be added to our suppression list.

DO NOT SELL OR SHARE MY PERSONAL INFORMATION

We respect your right to opt out of the sale of your personal information to third parties. While we generally do not engage in the sale of personal information that we obtain from you via our Services, there may be limited circumstances where we “sell” personal information or “share” personal information with third parties with third parties for cross-context behavioral advertising. (which may be considered a “sale” under the CCPA). Specifically, this sharing occurs when we permit certain third party advertising networks, social media companies, and similar businesses to collect and process your personal information (including preferences, commercial information and internet, network, and device information) directly from your browser or device through cookies or tracking technologies in use when you visit or interact with our Sites. As further discussed in our Cookie Notice, these third parties then process your personal information to provide you with relevant ads on our behalf, measure and analyze our ad campaigns, detect and report fraud to promote the security of our Services, and perform similar processing purposes, subject to the third parties’ privacy policies.

To opt out of cookies and tracking technologies on our Sites and Services, please see the Cookie Notice section in this Policy.

23. COOKIE NOTICE

SCOPE OF NOTICE

This Cookie Notice supplements the information contained in the Privacy Statement and explains how we and our business partners and service providers use cookies and related technologies in the course of managing and providing our online services and our electronic communication to you. It explains what these technologies are and why we use them, as well as your rights to control our use of them.

In some cases, we may use cookies and related technologies described in this Cookie Notice to collect personal information, or to collect information that becomes personal information if we combine it with other information. For more details about how we process your personal information, please review the Privacy Statement.

WHAT ARE COOKIES AND RELATED TECHNOLOGIES

As is common practice among websites, our Services use cookies, which are tiny files downloaded to your device that allow us and our third-party partners to collect certain information about your interactions with our email communications, websites and other online services, and that improve your experience. We and our third-party partners and providers may also use other, related technologies to collect this information, such as web beacons, pixels, embedded scripts, location-identifying technologies and logging technologies (collectively, “cookies”).

WHAT WE COLLECT WHEN USING COOKIES

We and our third-party partners and providers may use cookies to automatically collect certain types of usage information when you visit or interact with our email communications and Services. For example, we may collect log data about your device and its software, such as your IP address, operating system, browser type, date/time of your visit, and other similar information. Our emails may also contain tracking pixels that identify if and when you have opened an email that we have sent you, how many times you have read it and whether you have clicked on any links in that email. With the exclusion of some EU countries, we may also collect analytics data or use third-party analytics tools such as Google Analytics to help us measure usage and activity trends for our online services and better understand our customer base. We also may collect location data, including general geographic location based on IP address or more precise location data when a user accesses our online services through a mobile device.

We use the following types of cookies:

• Strictly necessary cookies. These cookies enable core functionality such as security, network management and accessibility. You may disable these by changing your browser settings, but this may affect how the Services function. The legal basis for our use of strictly necessary cookies is our legitimate interests, namely being able to provide and maintain our Services. Please see the website Cookies Chart (below) for more information.
• Functional cookies. These enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in. The legal basis for our use of functionality cookies is our legitimate interests, namely being able to provide and maintain our Services. Please see the Cookies Chart for more information.
• Analytical/performance cookies. These cookies allow us to recognize and count the number of visitors to our Services, and to see how visitors move around our Services when they are using them. This helps us to improve the way our Services work, for example, by ensuring that users are finding what they are looking for easily. If you are accessing our Services with a European IP address, you have been asked to consent to the use of these cookies. You are free to deny your consent. Please see the Cookies Chart for more information.
• Targeting cookies. These cookies record your visit to our Services, the pages you have visited and the links you have followed. They are used to track visitors across our Services. If you are accessing our Services with a European IP address, you have been asked to consent to the use of these cookies. You are free to deny your consent. Please see the Cookies Chart for more information.

HOW WE USE INFORMATION COLLECTED VIA COOKIES

We use cookies for a variety of reasons outlined below:

• If you create an account with us, we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out; however, in some cases, they may remain in order to remember your site preferences when logged out.
• We use cookies when you are logged in so that we can remember you. These cookies are typically removed or cleared when you log out to ensure you can only access restricted features and areas when logged in.
• The Services offer newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.
• When you submit data through a form, such as those found on the contact pages or comment forms, cookies may be set to remember your user details for future correspondence.
• In order to provide you with a great experience on the Services, we provide the functionality to set your preferences for how the Services run when you use it. In order to remember your preferences, we need to set cookies so that this information can be called whenever you interact with a website page.
• We use cookies to provide and monitor the effectiveness of our Services, monitor online usage and activities of our Services, and facilitate the purposes identified in the Our Use of Personal Information section of our Privacy Statement.
• We may also use the information we collect through cookies to understand your browsing activities, including across unaffiliated third-party sites, so that we can deliver information about products and services that may be of interest to you.
• Tracking technology used in emails helps us measure the effectiveness of our marketing email campaigns, make the emails we send to you more relevant to your interests and help us understand if you have opened and how you interacted with our email.

Please note that we link some of the personal information we collect through cookies with the other personal information that we collect about you and for the purposes described in our Privacy Statement.

YOUR CHOICES ABOUT COOKIES

Browser and Platform Controls. To manage cookies on our Sites, including to opt out from targeted advertising you have several options.

• Cookie Controls. You can use the controls available through our website cookie banner to decline advertising-related cookies. Most web browsers are set to accept cookies by default. If you prefer, you can go to your browser settings to learn how to delete or reject cookies. If you choose to delete or reject cookies, this could affect certain features or services of our website. If you choose to delete cookies, settings and preferences controlled by those cookies, including advertising preferences, may be deleted and may need to be recreated.
• Global Privacy Control. You can use the Global Privacy Control setting in a web browser or browser extension. Some browsers and browser extensions support the “Global Privacy Control” (GPC) or similar controls that can send a signal to the websites you visit indicating your choice to opt-out from certain types of data processing, including data sales and/or targeted advertising, as specified by applicable law. When we detect such a signal, we will make reasonable efforts to respect your choices indicated by a GPC setting or similar control that is recognized by regulation or otherwise widely acknowledged as a valid opt-out preference signal.
• Mobile Advertising ID Controls. You can manage your mobile advertising ID controls. For example, iOS and Android operating systems provide options to limit tracking and/or reset the advertising IDs.
• OneTrust. We also utilize Cookies by OneTrust by provider OneTrust LLC, 1200 Abernathy Rd NE, Sandy Springs, GA 30328 ("OneTrust") across our Services. OneTrust is used to operate both the cookie banner and to manage user consents for the usage of cookies across our Services. You can use the management tools supplied by OneTrust to manage your cookies.

Do Not Track. Some browsers include a "Do Not Track" (DNT) setting that can send a signal to the websites you visit indicating you do not wish to be tracked. Unlike the GPC described above, there is not a common understanding of how to interpret the DNT signal; therefore, our websites do not respond to browser DNT signals. Instead, you can use the range of other tools to control data collection and use, including the GPC, cookie controls, and advertising controls described above.

Email web beacons. Most email clients have settings that allow you to prevent the automatic downloading of images, including web beacons, and the automatic connection to the web servers that host those images.

Depending on your device and operating system, you may not be able to delete or block all cookies. In addition, if you want to reject cookies across all your browsers and devices, you will need to do so on each browser on each device you actively use. You may also set your email options to prevent the automatic downloading of images that may contain technologies that would allow us to know whether you have accessed our email and performed certain functions with it.

You can view the cookies used across our Services at any time in the OneTrust cookie management tool.